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Greenchillyz making changes to prioritize safe service while providing the same level of hospitality, no matter how or where you dine with us.

At Greenchillyz, we are focused on finding ways to best care for our guests, particularly as we navigate the unparalleled circumstances of COVID-19. As social distancing guidelines continue to evolve, we continue to evaluate the way we extend hospitality.

Amid rapid changes, our commitment remains constant to Safe Service: for the customers we serve through take away, drive-thru, pick-up, delivery or in-restaurant, the Team Members and all of the people working together in our local communities to help keep their neighbors safe. 

Behind the scenes we are working with our operations, delivery, mobile app, food safety and Customer care teams to constantly review the evolving situation and adapt to help protect the health of anyone who orders during this time.


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  1. Food delivery personnel should leave the packet at customer’s door. DO NOT handover the food packet directly to the customer
  2. The staff for home deliveries shall be screened thermally by the restaurant authorities prior to allowing home deliveries
  3. Entrance to have mandatory hand hygiene (sanitizer dispenser) and thermal screening provisions
  4. Only asymptomatic staff and patrons shall be allowed
  5. All staff and patrons to be allowed entry only if using face cover/masks
  6. The face cover/mask has to be worn at all times inside the restaurant
  7. Posters/standees/AV media on preventive measures about COVID-19 to be displayed prominently
  8. Staggering of patrons to be done, if possible
  9. Adequate manpower shall be deployed by restaurant management for ensuring social distancing norms
  10. Deep cleaning of all washrooms shall be ensured at regular intervals
  11. Staff/waiters should wear mask and hand gloves and take other required precautionary measures
  12. Contactless mode of ordering and digital mode of payment (using e-wallets) to be encouraged
  13. Tables to be sanitized each time customer leaves
  14. In the kitchen, the staff should follow social distancing norms at the workplace. Kitchens area must be sanitized at regular intervals